Rose Mahjong

Privacy Policy

Last Updated: August 5, 2026

Rose Mahjong ("we," "our," or "us") respects your privacy. This Privacy Policy explains how information is collected, used, and disclosed when you use our website at rosemahjong.app and our associated mobile application (collectively, the "Service").

1. Information We Collect

  • Account Information: If you create an account, we may collect your email address, username, and account credentials.
  • Gameplay Data: To provide game analysis, hand suggestions, and statistics, we process local game state data (e.g., tile hands, tile selections, and move histories).
  • Device & Usage Analytics: We collect standard technical information such as device type, operating system version, app diagnostics, and anonymized performance metrics to improve app stability.

2. How We Use Information

We use the collected data strictly to:

  • Provide, operate, and maintain game engine functionality.
  • Calculate hand proximity, bot decision-making, and tile matching suggestions.
  • Improve software features and resolve technical bugs.
  • Respond to customer support requests.

3. Data Storage & Local Processing

Where possible, game hand processing and tile pattern calculations are performed locally on your device. We do not sell, rent, or trade your personal data or gameplay history to third-party advertisers.

4. Third-Party Services

We use trusted service providers who receive data only as needed to run the Service on our behalf:

  • Cloud hosting & database: stores your account, profile, game progress, and multiplayer tables.
  • Apple App Store, Google Play & RevenueCat: process in-app purchases and confirm your membership status. We never see your card details.
  • Stripe: processes membership payments made on our website. Card details go directly to Stripe.
  • ElevenLabs: generates the table announcer's voice from game text. No personal information is sent.
  • Apple App Analytics & Google Play Console: provide anonymized crash and performance reports.

We do not use advertising trackers or track you across other apps or websites.

5. Your Rights

You may request access to, correction of, or deletion of your personal account data at any time by contacting us at support@rosemahjong.app.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at support@rosemahjong.app.